Medical
Medical assistance: confirming eligibility & proof of coverage; verify benefits; claim questions; locating in-network providers; explanation of benefits; member portal support.
Plan Names
Dental
Plan Names
Vision
Plan Names
Health Savings Account, Flexible Spending Accounts (FSAs)
Plan Names
Prescription Drugs
Drug Formulary Lookup; Prior Authorization Assistance; In-Network Retail Pharmacy Locations; General Benefit Questions; Initiate Mail Order prescriptions; Coverage Eligibility
Prescription Drugs
Prescription drug coverage offered through CVS Caremark; RxBenefits provides member services.
Life and Disability Insurance
Life: 888-787-2129; Disability: 888-408-7300; Registration code: LF1234RAI
Plan Names
401(k) Retirement Plan
Plan Names
Pet Insurance
Indicate you are an employee of RailWorks.
Plan Names
Supplemental Health
Plan Names
Identity Theft
Plan Names
Employee Assistance Program
Username: railworks; Password: eap
Enrollment & Eligibility
Using Alight Worklife to complete enrollment; changing benefits due to a qualifying life event; resetting password; dependent verification; general benefit questions; evidence of insurability.
HR
HR
Special enrollment requests and additional information.
Telemedicine
Phone or video chat.
HSA
New Cigna/HSA Bank account; transfer instructions available in the enrollment portal.
HSA
Existing Inspira HSA may be transferred to the new Cigna/HSA Bank account; details in enrollment portal.